City Comparisons

National Road Rage Survey Ranks Chicago as 14th Most Courteous Courteous City in U.S.

Norwalk, Conn., June 16, 2009 – The commute to work can be an unpleasant one for people across the country, but the road seems to be even bumpier for Chicago drivers.

The fourth annual In the Driver’s Seat Road Rage Survey, commissioned by AutoVantage, a leading national auto club, found that Chicago is the 14th most courteous city in terms of road rage, compared to 24 other major American cities. Thatís a decline in ranking from last yearís eighth most courteous designation.

Contributing to Chicagoís fall in the ranking, the survey found its drivers were the second most likely to report seeing other motorists talking on cell phones behind the wheel daily (91 percent). And when it comes to cutting over into another lane with little or no warning, drivers in Chicago tied as the fourth most likely to see this happen, along with Houston.

For the first time in four years, a new city claims the title as the worst in the U.S. for road rage; New York has unseated Miami as the least courteous. Portland, Ore., ranked as the most courteous city.

The In the Driver’s Seat 2009 AutoVantage Road Rage Survey, released today, was conducted to determine the driving habits and attitudes of commuters across the country and to learn more about consumer views on the topic of road rage.

“At AutoVantage, we’ve made the drive easier every day by completing more than 1 million service calls for our customers, with everything from 24-hour roadside assistance to towing to lockout service and more. This survey is another way we assist drivers by revealing the latest driving trends and attitudes to educate and influence safer—and perhaps more courteous—driving habits,” said Brad Eggleston, vice president of AutoVantage.

Download the entire release (pdf)

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The Survey

Follow these links to learn more about how the survey was conducted.

Media Contacts

Mike Bush
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Andrea Lindsley
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Company Info

AutoVantage offers 24-hour nationwide emergency towing, roadside assistance, and lockout protection from its network of more than 10,000 emergency roadside assistance providers...
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Affinion Group As a global leader with more than 35 years of experience, Affinion Group (www.affinion.com) enhances the value of its partnersí customer relationships by developing and marketing loyalty solutions.
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